Canplay Casino Cookies Policy

This Cookies Policy explains how Canplay Casino uses cookies and similar technologies when you visit or use the Canplay Casino website. It describes the purposes of these technologies, the information they may help us collect, and the choices available to you.

Cookies support the operation, security, performance, and usability of our online casino services. By continuing to browse the website, you may be consenting to the use of cookies that are necessary for the service, while optional cookies will be handled according to the choices available through our cookie controls and your browser settings.

What Cookies Are

Cookies are small text files placed on your computer, smartphone, tablet, or another internet-enabled device when you visit a website. They allow the website to recognise a device and remember certain information about a visit. Some cookies remain on your device only while your browser is open, while others may remain for a longer period or until you delete them.

Canplay Casino may also use related technologies, such as pixels, tags, local storage, and device identifiers. These technologies can perform functions similar to cookies, including remembering preferences, measuring website activity, helping protect accounts, and supporting relevant communications.

Cookies do not normally contain information such as your account password or payment card number. Depending on their purpose, however, they may be associated with information about your device, browser, approximate location, website activity, or interaction with particular features.

Types of Cookies

Cookies can be grouped in several ways. The categories below describe the main purposes for which cookies may be used on the Canplay Casino website. A single cookie may support more than one function, and the specific cookies in use may change as our services and technical systems develop.

• Session cookies are temporary and are generally removed when you close your browser.
• Persistent cookies remain on your device for a defined period or until you remove them through your browser or device settings.
• First-party cookies are placed by Canplay Casino or by service providers acting on our instructions.
• Third-party cookies are placed by external providers whose services are integrated into, or connected with, the website.
• Required cookies support essential technical and security functions, while optional cookies may help improve performance, functionality, or marketing activities.

The names, providers, and retention periods of individual cookies may vary. Where appropriate, information about optional cookies and available controls may be shown in a cookie preference tool on the website.

Essential Cookies

Essential cookies are necessary for core website functions. Without them, certain services may not operate correctly or securely. These cookies can help Canplay Casino maintain a secure session, identify the appropriate account environment, process requests, and remember information needed while you move between pages.

Essential cookies may be used to support activities such as:

• Keeping you signed in during an active session.
• Protecting account access and helping detect unusual or potentially harmful activity.
• Maintaining the contents of forms, selections, or transaction-related steps.
• Routing website requests to suitable technical systems.
• Applying security controls, load management, and fraud prevention measures.
• Remembering your cookie or privacy preferences.

Because these cookies support the basic delivery and security of the service, they generally cannot be disabled through the website preference tool. You may still be able to restrict them through browser settings, but doing so could prevent parts of Canplay Casino from functioning properly.

Performance Cookies

Performance cookies help us understand how visitors use the website and whether its pages and features operate as intended. They may collect information such as the pages viewed, the time spent on a page, the links selected, the type of device used, and technical information about errors or loading performance.

This information is generally reviewed in an aggregated or analytical form. It can help Canplay Casino identify slow pages, improve navigation, assess the usefulness of content, and determine whether changes to the website provide a better experience.

Performance cookies are not intended to identify you directly. However, information collected through them may be combined with other information where this is necessary for website administration, security, reporting, or service improvement. Where consent is required for a particular analytics technology, it will be used in accordance with the available cookie choices.

Functional Cookies

Functional cookies allow the website to remember choices and settings so that your experience is more convenient and consistent. They may remember preferences such as language, region, display settings, or other selections made while using Canplay Casino.

These cookies may also support optional website features, such as tailored interface settings, help tools, or content that responds to the way you use a particular service. If you decline functional cookies, the website should remain available, but some preferences may need to be entered again and certain features may work in a more limited way.

Functional cookies do not replace the verification and account controls used for responsible access to online casino services. You remain responsible for keeping your account details confidential and for ensuring that your use of the website complies with the applicable requirements communicated by Canplay Casino.

Marketing Cookies

Marketing cookies may be used to understand how visitors interact with promotional content and to help present advertising or communications that are more relevant to their interests. They may record visits to the website, interactions with campaigns, or the pages and services viewed over time.

These cookies may be placed by Canplay Casino or by selected advertising, measurement, or communications partners. They can help us evaluate campaign performance, limit repeated advertising, measure conversions, and understand which channels bring visitors to the website.

Marketing cookies are optional where consent is required. If you do not allow them, you may still see promotional content, but it may be less relevant or less tailored to your interests. Refusing marketing cookies will not necessarily remove all advertising or communications, and separate account, subscription, or promotional preferences may apply.

Canplay Casino does not use marketing cookies as a substitute for age or identity checks. Cookie information is not intended to determine whether a person meets the minimum age requirement for using the service.

Managing Cookies

You can manage optional cookies through the cookie preference tool provided on the website, where available. You can usually accept all available categories, reject optional categories, or adjust your selections individually. Your choices may be stored in a preference cookie so that they do not need to be repeated on every visit.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all new cookies, or receive a notification before a cookie is placed. Instructions vary according to the browser and device, so consult the relevant support information for the software you use.

Deleting or blocking cookies may affect the availability, security, or performance of the Canplay Casino website. In particular, disabling essential cookies may prevent account functions, secure sessions, or other core features from working correctly. Browser settings may also need to be adjusted separately on each device or browser.

If you have questions about this policy or the way cookies are used, you can contact Canplay Casino at [email protected]. Please do not send passwords, payment details, or other sensitive account information in an ordinary email.

Third-Party Cookies

Some website functions may be provided with the assistance of third-party service providers. These providers may place or access cookies to deliver technical services, security functions, analytics, performance measurement, customer support tools, or promotional services.

Third parties may process information under their own privacy terms and may provide their own controls for managing cookies. Canplay Casino seeks to work with providers that are appropriate for the relevant service, but the operation of third-party technologies is also subject to the provider's systems and policies.

Third-party content may be updated, replaced, or removed without notice. As a result, the list or description of third-party cookies may change over time. Where consent is needed, optional third-party cookies should not be activated unless you make the relevant choice through the available controls.

Links to external websites or services may also appear on the Canplay Casino website. Once you leave our website, the external service's own privacy and cookie practices may apply. We recommend reviewing the relevant information before submitting personal information or using an external feature.

Policy Updates

Canplay Casino may update this Cookies Policy when our website, technology, service providers, or operational practices change. We may also revise the policy to improve clarity or reflect changes in how cookie choices are presented.

When an update is made, the revised version will be published on the website with a new effective date where appropriate. Changes will apply from the date of publication unless a later date is stated. We encourage you to review this page periodically so that you remain informed about the use of cookies and the choices available to you.

If a change materially affects the way optional cookies are used, the website may provide additional notice or request updated preferences where appropriate. Your continued use of the website after an update means that you have had an opportunity to review the revised policy, but it does not remove any consent requirement that applies to optional cookies.

Last updated: 9 September 2026